Solidworks plugin not working

I’ve downloaded, installed, and activated the cadasio plugin for Solidworks, but nothing is happening when I click the “Upload to cadasio” button. I’ve tried restarting SW, deactivating and reactivating the plugin, and deactivating all other plugins with no success. Am I missing something? I’m running SW 2016 SP 5.0.

Hi @user1169,

Thanks for trying cadasio out and sorry to hear you are having. issues.

Can you confirm a couple of things for me…

  1. You don’t have any strict firewalls in place that could be blocking cadasio? Sounds unlikely if the addin has managed to log in OK, but worth asking.
  2. Is it an assembly or part that you are trying to upload.
  3. Are all the components surfaces?
  4. Does this occur for all assemblies you try?

I am not aware of any issues with cadasio and SW 2016, but that may be a factor, I will do some testing whilst I await your response to the above.

Regards

Stephen
Cadasio Support

Hi Stephen,

Thanks for the quick response.

  1. No firewalls that I’m aware of.
  2. I’ve tried several different parts and assemblies. The number of components in the assemblies has varied from 5 or 6 to 30 or 40.
  3. I’m not quite sure what you’re asking here. Some of the component features were designed/created using surface tools, but all components are solid bodies.
  4. Yes, this happens with all assemblies I’ve tried so far.

I appreciate the help.

Regards

Thomas

Thanks for the information. We always test the addins in the latest versions of SolidWorks and also go back several years, but I will do some further tests in 2016 as we haven’t had any other reports of issues with it recently. I will update you when I can.

Hi Thomas,

We have done testing,using various parts and assemblies in SolidWorks 2016 and it is working OK for us here. Would it be possible to arrange a screen share so I can take a look and get to the bottom of it for you?

Regards

Stephen