When I create a new step it gets stuck on the saving screen. I had the problem previously, but resolved it by creating a new account, but on the new account the problem just started again. I love the software, but I can’t really use it due to this error. I have a good wifi connection and imported the product from fusion 360. Please help ASAP I have a deadline on the project
Hi @user14308, sorry to hear you are experiencing issues.
Just to clarify, the project opens OK, you can make some changes, but when you come to save a step it then has a problem? Can you tell me the URL you see when in the designer with the project open so I can take a look? Please either private message me on this forum, or send to support@cadasio.com
Thank you so much for the prompt reply:) It is no problem would just be great if we could fix it. Everything opes just fine, I can edit and make changes as expected. Just when I create a step it gets stuck on the saving Icon. Here is the project link :
I have asked a member of the team to drop you an email to try and organise a meeting as we cannot reproduce the issue. If you don’t receive the email in the next 5 minutes let me know.